RETURN & REFUND POLICY
We want you to be happy with your purchase. If you need to return an item, please review the conditions below.
1. Damaged Items
Please inspect your item carefully upon delivery. Any damage must be reported within 24 hours of delivery.
To process a damage claim, you must provide:
- Clear photographs of the damaged item
- Clear photographs of the original packaging
Claims reported after 24 hours may not be accepted.
2. Return Conditions
To be eligible for a standard return:
- Items must be unused and in their original condition.
- Items must be returned in their original packaging.
- Return requests must be made within 14 days of delivery.
Items that do not meet these conditions may not be eligible for a return or refund.
3. Installed or Assembled Items
Please inspect your furniture carefully for any damage or defects before installation or assembly.
Items that have been partially or fully installed or assembled may not be eligible for a standard return or refund, subject to applicable consumer rights.
4. Refunds
Once a returned item has been received and inspected, the return will be assessed for eligibility. Where a refund is approved, it will be processed using the applicable payment method.
5. Important Notice
This Return & Refund Policy does not affect any consumer rights that cannot legally be excluded or limited.
For delivery-related information, please refer to our Shipping Policy.