TERMS & CONDITIONS

By placing an order with us, you confirm that you have read, understood, and agreed to these Terms & Conditions.

1. Order Confirmation

All orders are subject to product availability and order confirmation. We reserve the right to contact you regarding your order before processing.

2. Delivery

All delivery dates and timeframes are estimates. While we aim to deliver within the stated timeframe, delays may occasionally occur due to circumstances beyond our reasonable control.

3. Delivery Information

Customers are responsible for providing accurate delivery details and a valid contact number. Incorrect or incomplete information may result in delivery delays or additional redelivery charges.

4. Delivery Charges

Additional delivery charges may apply to certain postcodes or areas. Any applicable surcharge will be communicated in accordance with our Delivery Policy.

5. Damaged Items

Any damage must be reported within 24 hours of delivery, together with clear photographs of the item and its packaging. Claims submitted after this period may not be accepted.

6. Installation & Assembly

Customers are advised to carefully inspect their items for damage or defects before installation or assembly.

Where an item has been installed or assembled, it may not be eligible for a standard return or refund, subject to applicable consumer rights.

7. Customer Responsibility

Customers are responsible for ensuring that the delivery address, contact details, and other information provided with an order are accurate and complete.

8. Liability

Where applicable, our liability is limited to the value of the purchased product. We will not be responsible for losses exceeding the value of the product purchased, except where liability cannot legally be excluded or limited.

9. Changes to These Terms

We reserve the right to update these Terms & Conditions when necessary. Any changes will be reflected on this page.