FAQ

NineSpace offers a range of furniture for modern homes, including wardrobes, beds, bunk beds, bedside tables, chests of drawers, sofas, dining chairs, dining tables and outdoor furniture.

Yes, we offer free delivery across eligible UK mainland postcodes. Some remote areas may have additional delivery charges, while certain locations are outside our delivery network.

Our estimated delivery time is generally 3–5 working days, depending on product availability and your delivery location. We will provide relevant delivery updates where available.

Yes, Cash on Delivery is available. You can pay the delivery driver when your order arrives, subject to the arrangements confirmed for your order.

Our normal delivery operating hours are Monday to Saturday, from 10:00 AM to 10:00 PM. Your actual delivery time will depend on courier availability and your location.

We offer a 14-day returns policy for eligible purchases. Please contact our team before arranging a return. Your statutory consumer rights, including applicable cancellation rights, remain unaffected.

Please contact us as soon as possible with your order number, a description of the issue and photographs of the damage, if available. We will help you find an appropriate resolution.

Check the dimensions provided on each product page before ordering. For wardrobe widths, room measurements and other product questions, contact our team for assistance.

Please contact us as soon as possible if you need to change or cancel an order. We will explain the available options based on the order’s processing and delivery status, together with your applicable cancellation rights.

You can reach our team using the following details:

• Phone: +44 7961 866107

• Email: ninespaceuk@gmail.com

• Support Hours: Monday to Saturday, 10:00 AM – 10:00 PM

• Showroom: Unit 4, Rushton Street, Great Harwood, Blackburn, BB6 7LS

We’re happy to help with product enquiries, delivery information and order-related questions.